#14 Cheerfy Product News
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Cheerfy Shop | Orders Flow
We are introducing a new orders flow page in which you will access a complete view of your orders' status on a single screen: desktop and tablet.
Also, you will be in total control of your rider status, the order injection into the POS, or the preparation times you have.
And for your convenience, you have a full-screen mode available, search for a specific order, or filter based on status, riders or types of services, among others.
Cheerfy Loyalty | Save the loyalty card in one-click
Your customers now can download their loyalty card on the home page of their mobile phone with one click!
In this way, they will always have their card as an app. But! You don't need to download anything from the Apple Store or Google Pay. Magic! ;-)
Cheerfy Shop | Tracking page
Let's keep improving the experience! Now, your customers have the "Follow your rider" button available so they can see their rider's status on a map in real-time.
Cheerfy Loyalty | Messages design improvements
Give your personal branding touch to campaigns and automated messages!
In addition to customizing the background colours of the email and incorporating static or animated (GIFs) pictures or turning those images into a call to action by adding hyperlinks, you can now choose the font of your messages.
You also can insert calls to action in a button form with your corporate fonts and colours.
Cheerfy Shop | Orders details
You will access and activate all the information related to each order on the detailed order page.
Would you like to know the status of the rider assigned to ship the order in real time?
Would you like to be able to cancel or assign another rider if necessary?
Would you like to understand the customer's profile that has placed the order: gender, age, birthday, language, postal code, and total visits?
Would you like to be able to interact with the customer in case of need automatically?
Would you like to know if the order has been correctly injected into the POS?
Would you like to be able to reinject the order if necessary?
Would you like to know and manage the status of each of the orders placed: not confirmed, confirmed, ready, en route, completed, cancelled?
Would you like to access all the details of the ticket: consumed items, discounts, money refunded?
This is your feature!
We hope that these new features are helpful. We are already working on what's next!
We will be happy to get your feedback.
Valen
Cheerfy Technology Officer